This Privacy Policy (“Policy”) describes how Firehouse Payroll, LLC and our subsidiaries and affiliates, with its corporate offices located at 1202 Foulk Rd Ste D Wilmington, DE 19803 (“Firehouse Payroll,” “we,” “us,” or “our”), transmit, use, share and protect business, financial, and personal information. This Policy applies to all information provided, transmitted, or submitted to Firehouse Payroll in connection with the services provided to or on behalf of our clients (“Services”), including on this website and mobile applications (“Site”).
Data privacy, and the privacy of the information provided, is important to us. We use reasonable care to protect data provided to us by or on behalf of our clients or prospective clients (“Clients”) and their workers or from visitors of our Site (collectively “You” or “Your”) from loss, misuse, unauthorized access, disclosure, alteration and untimely destruction. This Policy governs personal information collected, processed, or disclosed by Firehouse Payroll for its own purposes as well as information provided to us as a service provider for our Clients. It protects information collected online as well as offline. We may receive personal data from our Clients about their current and/or prospective workers, as well as workers’ dependents and/or family members as needed to provide Services. Firehouse Payroll will collect and process Your personal information as instructed or permitted by our Clients or in accordance with this Policy.
We do not grant access to personal information except as set forth herein. We do not share or sell personal information provided or transmitted to our Site with any third parties for their own marketing purposes. At times, we will provide links to other websites not affiliated with Firehouse Payroll. We encourage You to be aware when You leave our Site, and to read privacy policies regarding how third parties may use or process Your information.
What Information is Collected
We limit the information that we collect, to the information that we need to provide our Services, to administer and improve the Site or our Services, and to fulfill any legal and regulatory requirements.
The categories of personal information that we may collect include the following:
How Personal Information is Collected or Transmitted
To access or use certain information, features, or Services, You may be required to provide personal information. Personal information is primarily collected, submitted, and/or transmitted:
How Personal Information is Used
We may use personal information to:
Parties with Whom Information May Be Shared
Information is shared to facilitate the Services requested by or on behalf of our Clients or for our business operations. We may share information with:
Data Retention
We retain personal information for as long as necessary to provide the Services and fulfill the transactions requested by or on behalf of Clients, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, enforcing our agreements, and for any other necessary business purpose.
Biometrics – Collection, Transmission, Retention and Destruction
For the purposes of this Policy, “biometrics” may include an individual’s physiological characteristics that can be used, singly or in combination with each other or with other identifying data, to establish individual identity. Examples of biometrics include, but are not limited to, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted.
In addition, the workers of Clients that use Firehouse Payroll timekeeping devices may provide an iris, finger or facial scan as part of the timekeeping process, which the technology converts into a mathematical, encrypted algorithm, or template. These templates are sometimes called “biometrics.” For purposes of this Policy, Firehouse Payroll broadly includes within the term “biometrics” the templates created in the timekeeping process and treats the templates as if they are considered “biometrics” under applicable laws. Firehouse Payroll complies with all laws applicable to it related to the use of biometrics. Clients are solely responsible for their own compliance with all applicable laws and regulations relating to the collection, storage, and use of biometric information, including with respect to Client’s use of Firehouse Payroll products and Services for which Client’s workers provide biometrics. Some details about biometrics:
Biometric Collection
Biometric Transmission and Storage
Biometric Destruction
How Aggregated, Non-Personal Information is Used
We may collect general, non-personal, statistical information about the users of the Site and our Services to determine information regarding the use of our Site and general information about our Clients and Service interactions. We also use aggregated, non-identifiable information to provide statistical data, such as in the Firehouse Payroll Small Business Jobs Index, or to provide insights to our Clients associated with their workforce as part of our Services.
How Cookies and Other Related Technologies are Used
A “cookie” is a piece of data that our Site may provide to Your browser while You are at our Site. The information stored in a cookie is used for user convenience purposes, such as reducing repetitive messages, tracking helper tool versions, and retaining user display preferences. If a user rejects the cookie, they will be able to browse the Site but will be unable to use our online application.
During Your interaction, a Service may automatically collect information from Your activity or device including:
Firehouse Payroll may use third-party service providers who use cookies, web beacons, and similar technologies to collect, transmit, or receive information from our Site and elsewhere on the internet and use that information to provide measurement services and target ads. You can opt-out of this information tracking using a web browser that supports Do Not Track functionality, or by manually opting out via sites like the Digital Advertising Alliance Consumer Choice Page.
Children Under 13 Years of Age
This Site is not intended for children under 13 years of age. We do not knowingly collect and/or transmit personal information from children under 13 years of age. All dependent data needed for benefits enrollment shall be provided by the employee/guardian and kept secure as indicated in this Policy.
Security
Firehouse Payroll uses reasonable care to protect the confidentiality, integrity, and availability of Your information and we continue to invest in our award-winning security capabilities, including personnel security and physical security; system security, access control, and monitoring; data backup and business continuity management; and vulnerability and intrusion detection. Specifically, we:
While we help protect the security and integrity of Your information through procedures and technologies designed for this purpose, the safety and security of Your information also depends on You. We may give You, or You may choose, account credentials to access certain parts of our Site or Services. It is solely Your responsibility to maintain the security and confidentiality of Your account credentials and the information and Services accessible through Your account and the Site. You are not permitted to share or sell Your account credentials to any third-party, unless authorized. If You suspect fraudulent or abusive activity relating to Your account, or if Your credentials have been lost, stolen or compromised in any way, You should immediately change Your potentially compromised credentials and notify Firehouse Payroll and your employer.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect Your personal information, Firehouse Payroll cannot guarantee the security of Your personal information transmitted to us. Any transmission of personal information is at Your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
Accessibility
Meaningful inclusion is very important to us, including providing reasonable accommodations for persons with disabilities. If You need assistance or have any questions, please send them to contact@firehousepayroll.com .
How to Access and Correct Your Information
Keeping Your information accurate and up-to-date is very important. Clients can review or correct account information on the Site or by contacting a customer service representative. If You have an account on the Site, You may be able to make changes to Your information after You login to the Site using the online tools. Changes to information regarding a worker’s dependent(s) or family member(s) must be completed by worker and/or the worker’s employer.
California Consumer Privacy Rights
If You do business in California or are a consumer in California, please visit our CCPA Privacy Policy for more information regarding our processing of Your information. The CCPA Privacy Policy is incorporated by reference herein.
Changes to This Privacy Policy
This Policy may be revised from time to time due to legislative changes, changes in technology, our privacy practices, or new uses of Your information not previously disclosed in this Policy. Revisions are effective upon posting and Your continued use of this Site or our Services will indicate Your acceptance of those changes. Please refer to this Policy regularly.
Contact Information
If You have any comments, concerns or questions about this Privacy Policy, please contact Firehouse Payroll at: contact@firehousepayroll.com .
Last Updated April 27, 2023
Firehouse Payroll, LLC
1202 Foulk Rd Ste D Wilmington, DE 19803
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Payroll Made for Firefighters